Terms and Conditions
Information about us
This Website is a site operated by Strong Minds AB (SMAB), a company registered in Sweden, with a company number 5569110355. Our VAT nr is 556911035501.
Terms of sale
Please read through the following Terms and Conditions of Sale and Purchase (“Terms”) carefully. They comprise the terms on which you are permitted to purchase items from SMAB (“us”, or “we”) on this website (the “Website”).
If you submit an order for any item advertised for sale on this Website, this shall be taken to constitute acceptance by you of these Terms:
1. Purchase of products
If you wish to purchase any item for sale on this Website (the ‘Product’), you must submit our completed order form. Your order will not be accepted unless you place us in a position of being able to receive full payment for your order at the time we accept it.
If we agree to accept your order, we will confirm this by email (the “Confirmation”) and will supply the items you have ordered (the “Product”) to you in accordance with the Confirmation and with these Terms.
The sale and purchase of Products via this Website will be governed by a contract between you and us formed when you have placed an order. We have accepted your order when we have sent you Confirmation of this (the ‘Contract’). Please note, as soon as we confirm your order, it will enter our electronic system and we will be unable to prevent it being dispatched to you.
You acknowledge and agree that, in entering into a Contract, you do not rely on and have no remedy in respect of, any statement, representation, warranty or understanding (whether negligently or innocently made) of any person (whether party to the Contract or not) which is not expressly set out or referred to in the Contract. This is not intended to limit or exclude liability for fraud on our part.
You acknowledge that:
(a) all information and specifications relating to the Products and any material produced by us are approximate only; and
(b) the colour of the items on this Website may vary from the Products supplied to you under any Contract.
We may correct any error in any unconfirmed order, sales literature or other document or information issued by us or placed on this Website without any liability.
We may make any changes in the specification of the Products to conform with any applicable safety or other statutory or European Union requirements which do not materially affect their quality or performance.
2. Delivery, Returns and cancellations
Delivery: Once an order is completed and you get a confirmation email, we will deliver the product within 2 days. Shipping time may vary depending on the country you are ordering from. For countries within the EU shipping time is 3-6 days. This means that it will take 3-6 days for the prouduct to be delivered to the address you provided.
Please note that if you have purchased an ebook, and have successfully downloaded it, we are unable to offer a refund on your purchase. Terms and conditions on Amazon Kindle apply.
Returns: You will be responsible for and will pay the cost of returning the Products to us by the same method as they were delivered. The Products will be returned at your risk. The only circumstances in which you cannot cancel the order are where the Products that you wish to return are audio, video or computer software products that have been removed from the sealed package in which they were delivered.
If you are unhappy with any Product you purchase from our Website for any reason, you may return it to us in its original condition within 14 working days. If you wish to return an item please follow our Returns and cancellations instructions. Any refunds made pursuant to these Terms will be a refund of the price actually paid by you for the relevant Product and will not include a refund of any postage, packaging or similar costs. To avoid doubt, if you purchased a Product at a discount, we will refund you the discounted price.
You can cancel an order, if the order has not already been shipped.
The price of each Product shall be the recommended retail price for that Product that is quoted on this Website on the date you place your order, subject to any inadvertent pricing errors (whether technical or otherwise) by us, unless we state a special promotional price or other discounts.
Where a variety of discounts apply (though promotional offers and/or personal discounts available to you) only one discount can be used against each Product.
The price of any Product excludes the cost of shipping. Shipping cost vary according to the country of delivery.
The stated price of the Products includes any applicable Value Added Tax.
We reserve the right to revise the price of any items on this Website without notice. We also reserve the right to refuse to supply to you, whether you are an individual or company, for whatever reason.
4. Risk and ownership
Risk of damage or loss of the Products shall pass to you on delivery or, if you fail to take delivery of the Products, at the time when we have tried to deliver the Products.
Title in the Products shall pass to you on delivery or, if you fail to take delivery of the Products, at the time when we tried to deliver the Products to you.
5. Withdrawal and use of products
We may withdraw from the market any Products that we produce or generally supply without prior notice, or liability, to you.
If we provide you with information about the use for which the Products are designed and about any conditions necessary to ensure that the Products will be safe, then you must use the Products accordingly.
Ebooks are licensed to you only, and must not be shared with a third-party or uploaded to websites and/or file sharing networks.
European Union – Digital Services and eBook VAT Rates
From 1st January 2015 the VAT Rates for digital services (including eBooks) will vary depending on the location of the customer* (*EU based customers only).
6. Accessing the Website
Access to the Website is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.
From time to time, we may only allow access to some parts of the Website, or the entire Website, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our registration and security procedures, you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time and terminate your registration at any time without notice to you if in our opinion you have failed to comply with any of the provisions of these Terms & Conditions.
You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms & Conditions and that they comply with them.
7. Intellectual property rights
Unless otherwise stated, we are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. For the purposes of these Terms & Conditions, “material” means material including, without limitation, text, graphics, images, video and sound material. Those works are protected by copyright and other intellectual property laws and treaties around the world. All such rights are reserved.
You may download and print extracts from material on the Website for your own personal and non-commercial use only. You must not download or print the material or extracts from it in a systematic or regular manner or otherwise so as to create a database in electronic or paper format comprising all or part of the material appearing on the Website. You may not distribute, transmit or disseminate any part of the material on the Website without our prior permission.
You must not modify the paper or digital copies of any materials you have purchased, printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must retain all copyright and other proprietary notices appearing on the Website and you must not use any part of the materials on the Website for commercial purposes without obtaining a licence to do so from us and/or our licensors.
If you wish to make any use of material on our site other than that set out above, please address your request to email@example.com
If you print off, copy or download any part of the Website in breach of these Terms & Conditions, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
We aim to update the Website regularly, and may change the content at any time. If the need arises, we may suspend access to the Website or close it indefinitely. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
8. Our liability
While we endeavour to ensure that the information provided on the Website is accurate and up to date, the material displayed on the Website is made available without any guarantees, conditions, warranties or representations as to its accuracy, completeness or reliability. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
• All conditions, warranties, representations and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any responsibility or liability for any direct, indirect, special and/or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any materials posted on it (whether caused by tort, breach of contract or otherwise, even if foreseeable).
You hereby expressly agree that you use the Website ‘as is’ and at your own risk and that any damage or loss arising from your use of it and/or any reliance placed on its contents are your sole responsibility.
9. Information about you and your visits to our site
10. Uploading or submitting material to the website
Whenever you make use of a feature that allows you to upload or submit material to the Website, or to make contact with other users of the Website, you must comply with the content standards set out below. You warrant that any such contribution does comply with those standards and you indemnify us for any breach of that warranty.
Any material you submit or upload to the Website (comments, reviews of books and products and other such user-generated content) will be considered non-confidential and non-proprietary, and you grant us a non-exclusive, perpetual, royalty-free, worldwide licence to publish such material in any format, including without limitation print or electronic format and to use, copy, distribute and disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy or that it is defamatory of such person.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the Website.
Publication of any material you submit to us will be at our sole discretion and we reserve the right to make additions or deletions to the text or graphics prior to publication or to refuse publication. We further reserve the right to remove any material or posting you make on the Website if, in our sole discretion, such material does not comply with the content standards set out below.
These standards (as further described in the following Guidelines which are incorporated herein by reference) apply to each part of any contribution as well as to its whole.
• Be accurate (where they state facts)
• Be genuinely held (where they state opinions)
• Be original to you
• Comply with any applicable law worldwide and in particular in Sweden and in any country from which they are posted.
Contributions must not:
• Be obscene, offensive, hateful, inflammatory, incite violence or contain sexually explicit material;
• Advocate, promote or assist any illegal activity of any kind;
• Be defamatory or any person or violate another person’s privacy rights or otherwise contain unlawful material;
• Infringe any copyright, database right or trade mark of any other person or party;
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
• Give the impression that they emanate or are endorsed by us, if this is not the case; and
• Falsely endorse a good or service.
The area of the Website where registered users can submit details of their profile is intended for individual profiles and not company profiles or information.
Viruses, hacking and other offences
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, spyware, adware or other material which is malicious or technologically harmful or designed to adversely affect the operation of the Website or of any computer software or hardware relating or connecting thereto. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence and we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your convenience and information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. In the event you link to any such third party site you do so at your own risk.
You may see advertising or other material submitted by third parties on the Website. Any third party uploading or submitting content or information for inclusion on the Website is solely responsible for such content and information, including ensuring that it complies with all relevant legislation and/or common law, regulations and/or codes of practice. We accept no responsibility or liability for the content of advertising or other third party material submitted to the Website including without limitation the lawfulness of such content or any error, omission or inaccuracy therein.
Jurisdiction and applicable law
The Swedish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to and/or use of the Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Sweden.
If you have any concerns about material which appears on our site, please contact firstname.lastname@example.org. Thank you for visiting our Website.